Simply put, a great leader knows and understands his or her job.

“To enlist in another’s cause, we must believe that person knows what he or she is doing. We must see the person as capable and effective. If we doubt the leader’s abilities, we are unlikely to enlist in the crusade.”
~ Kouzes and Posner

A leader does what needs to be done, when it needs to be done and to the best it can be done…every time!

How are you currently developing your own professional mastery?