4 Key Leadership Characteristics

There has been a lot written about the difference between managing and leading over the years. I particularly like the four important characteristics of leadership, taken from the The Leadership Challenge by James Kouzes & Barry Posner, summarised here as: Honest:...

Start With A Story

In the meetings you attend, have you noticed the tendency to talk about the facts and figures? It doesn’t have to be that way. Why don’t you open up your next team meeting with a personal story, one that shares one of the many experiences you’ve had....

Who Do You Influence?

All of us are influenced by people, places, events and situations all of the time. Sometimes we are affected more or less by these things, but we are continually being influenced by what happens around us. It is true to say that we cannot NOT influence those around...

What Is Your Day Job?

There is one phrase I hear more than any other when working with senior managers on leading change. It usually goes something like this: “that’s all very well…but what about the day job?” Almost without exception, these experienced and very...

Managing In a Virtual World

Historically, management has been based on the workforce being located in the same place, all there at the same time and sharing a common culture. This has led to many of today’s managers believing it’s their job to control the workforce. However, the role...