This week, I’d like to share with you a neat little framework to hold your coaching conversations
If I had a pound for every person that has come up to me and asked “I’ve got a problem but I can’t seem to find a solution – can you help me?” I’d be a very rich man!
In order to help someone with a problem using a coaching conversation, questions need to be asked – but where do you start?
Here are a few ideas to help you on your way, using a series of questions called the tunnelling out technique.
It’s called this because it’s been designed to help people with their tunnel vision, removing the blinkers from their problem or challenge.
– ask questions about the problem
Q What’s the problem?
– ask questions about the desired outcome
Q What do you really want?
– ask questions to set and specify expectations
Q How will you know when you have achieved what you want?
– ask questions to identify the resources this person has already that can help achieve the outcome.
Q What skills, resources, expertise etc do you already have which will help you achieve your outcome?
– ask questions to explore what is possible.
Q What are your options?
Q What else could you do?
Q How else might you be able to achieve what you want?
This is a really useful technique, providing structure to your coaching conversation – try it out for yourself!