Coaching Conversations: The Tunnelling Out Technique

This week, I’d like to share with you a neat little framework to hold your coaching conversations If I had a pound for every person that has come up to me and asked “I’ve got a problem but I can’t seem to find a solution – can you help me?” I’d be a very rich […] read more...

Written By Kevin Watson

On February 19, 2015

This week, I’d like to share with you a neat little framework to hold your coaching conversations

If I had a pound for every person that has come up to me and asked “I’ve got a problem but I can’t seem to find a solution – can you help me?” I’d be a very rich man!
In order to help someone with a problem using a coaching conversation, questions need to be asked – but where do you start?
Here are a few ideas to help you on your way, using a series of questions called the tunnelling out technique.
It’s called this because it’s been designed to help people with their tunnel vision, removing the blinkers from their problem or challenge.
Here goes:

1. Context

– ask questions about the problem
Q What’s the problem?

2. Outcome

– ask questions about the desired outcome
Q What do you really want?

3. Expectations

– ask questions to set and specify expectations
Q How will you know when you have achieved what you want?

4. Resources

– ask questions to identify the resources this person has already that can help achieve the outcome.
Q What skills, resources, expertise etc do you already have which will help you achieve your outcome?

5. Options

– ask questions to explore what is possible.
Q What are your options?
Q What else could you do?
Q How else might you be able to achieve what you want?
This is a really useful technique, providing structure to your coaching conversation – try it out for yourself!

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