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communication Articles

Do You Know What You’re Saying?

Have you ever found yourself involved in conversations at work, not really knowing what has been said? Has a new language emerged for business folk, with words that only make sense to them? A language that uses words such as 'maximise' or 'actioning', or...

Encourage Your Team To Share Their Problems

Do you encourage your team to communicate with you? Or have you made it so difficult to get through to you that people have given up trying to discuss everyday problems and challenges with you? Many managers create an environment where challenges are not welcome,...

Six Essential Skills for Building and Maintaining Rapport

Being able to get into rapport with other people isn’t just a key for successful influence, it’s also one of the most enjoyable skills you can learn.

What Stories Have You Believed To Be True?

And...what stories do you still believe to be true, and will later find out are urban myth? Often times, it's difficult to tell what is true and what is myth - particularly in this age of the internet and social media. We read an article on a credible looking website,...