Being able to get into rapport with other people isn’t just a key for successful influence, it’s also one of the most enjoyable skills you can learn.

What you say, and how you say it, will inform other people about how you think. But, here's what a lot of people don't know...it informs the way you think, too. So, if you want to make change happen in your life, then come to your senses for help! If you're a regular...

Can you really trust your senses when deciding to trust other people? The other day I was researching material on communication for a leadership programme I'm about to launch with a well known retailer and I stumbled across this illusion that made me question...

Here's a fact for you - it's always easier to build trust with someone who is just like you. Are you aware that you can recognise how a person thinks simply by listening to the words they use in everyday conversation, and then use this to build trust when...