For many managers and their teams, remote working was thrust upon them with little chance to prepare. Months later, remote working has become the norm, but it hasn’t been without its challenges and lessons. The crisis shone a spotlight on leadership, with many...

Six Leadership Tips for the New Normal Listening and understanding are of paramount importance. People will appreciate knowing that you can see and understand things from their point of view. Effective leaders are empathetic. Leaders, at times, have to make tougher...

A few years ago, a colleague of mine told me she and her husband needed to move to another apartment. “Okay,” I thought, “such is life.” I had no idea the ordeal that she actually went through until recently when we were chatting about non-work-related topics....

The pandemic has clearly established the importance of trust in the workplace as large sections of many organizations have been working from home without being under the close scrutiny of leaders and management.  It’s taken a crisis to push this initiative forward and...

Many management practices are as outdated as the factories — like this disused one in Waterbury, ... [+] Connecticut — for which they were devised. (Photo by Spencer Platt/Getty Images) Cracking the Leadership Code was published in the middle of March, just when...

A question that I have grappled with for many years is – what is leadership? It is such a simple question but a question that baffles so many theorists and social science experts. Some common leadership styles are: At the moment it can be argued that New Zealand’s...